TracHQ
On the roadmapThe follow-up calls, written down.
Faxing the order is half the job. The other half is calling the office when it does not come back, then remembering to call again next week. TracHQ turns that into a worklist: which orders are still out, who has been called, what they said, and when to try again. It sits on the orders in FaxHQ, so the call and the fax share one history. On the roadmap as the call layer of the suite.
What it does
Inside TracHQ
A call list built from what is overdue
TracHQ takes the orders still waiting on a signature and turns them into calls to make, so nobody rebuilds the list by hand every morning.
Write down what they said
Log the outcome of each call: signed and on the way, resend the fax, call back Thursday. Whoever picks it up next reads the whole thread.
It remembers the callback
Set a day to try again and the call comes back to the top of the list when it is due, instead of slipping off a sticky note.
One history with the fax
Call notes live on the same order as the fax that started it, so the full story is in one place.
Part of CareHQ
Same account as the rest
TracHQ signs in, bills, and logs through the same CareHQ account as the rest. Turn it on next to the others from one workspace.
Early access
Want TracHQ early?
Get on the CareHQ waitlist and we will be in touch when there is a spot for your agency.