For home health agencies
The faxes, licenses, and follow-up calls, on one login.
Agencies run on faxes, signatures, expiring licenses, and follow-up calls, most of it split across a fax machine, a shared drive, and whatever spreadsheet the last scheduler built. CareHQ puts that work on one account.
Built to hold PHI. Encrypted at rest, on BAA-covered vendors.
CareHQ
One account
CredentialHQ
FaxHQ
TracHQ
One account underneath all of it
Your staff list, your card on file, and your logo are set once in CareHQ. Every product you switch on reads from that.
- One login for the whole team
- Each person on staff gets a single CareHQ login that opens every product they are cleared to use. Add someone once, set what they can touch, and you are done.
- One invoice a month
- Your agency has one billing relationship with CareHQ. Turn on a second or third product and it lands on the same invoice.
- Your name on every screen
- Add your logo and color once and every product your team opens wears it. Your staff see your name on every screen.
Three tools that share an account
Turn on the ones you need. Each does one job and keeps its own name, and they all sign in, bill, and report through the same CareHQ workspace.
Catch a license before it lapses.
An RN license, a CPR card, and a TB test all expire on different dates, and a surveyor who finds a lapsed one writes a deficiency. CredentialHQ keeps every date on one record per caregiver and shows you what is coming due in the next 30, 60, or 90 days.
What CredentialHQ does
Know which faxed orders came back.
Most agencies track faxed orders on a whiteboard or a color-coded spreadsheet: out, waiting, signed, lost. FaxHQ is that board, in one place your whole office shares. You fax a physician order from FaxHQ, and the order stays on the open list until it comes back signed, so you always know what is still out and who to chase.
What FaxHQ doesThe follow-up calls, written down.
The fax going out is the easy part. TracHQ is the worklist for everything after: which orders are still out, who called the office, what they said, and when to try again. Call notes sit on the same order as the fax that started it. Not built yet.
What TracHQ does| Patient | Open | Orders | Calls |
|---|---|---|---|
| ALVAREZ, R. | 3 | 5 | 2 |
| BOYD, M. | 1 | 4 | 4 |
| NGUYEN, T. | 2 | 3 | 1 |
| OKAFOR, C. | None | 4 | 3 |
How setup works
Set up your workspace
Create one CareHQ account for your agency and add your team. Each person gets a role that decides what they can see.
Switch on the tools you need
Turn on FaxHQ, CredentialHQ, or TracHQ. Your team, your bill, and your branding carry across whatever you enable.
Everyone signs in once
Your staff open every tool from the same place with one login. No second password, no separate invoice to chase down.
What keeps patient data safe
A Google Workspace business associate agreement covers the storage and services that touch PHI. The protections live in the code and the database, not just on this page.
Encrypted at rest
PHI is encrypted with per-record keys. It never sits in a plain text field, a file name, or a link.
Only on covered vendors
We will not put PHI on a vendor that has not signed a business associate agreement.
Locked down by role
Row-level rules in the database decide who can read a record. A contracted follow-up user can see that an order is open and cannot open the order itself.
Every access logged
Every read and every change to PHI is written to an audit log with the user, the record, and the timestamp.
We are getting ready to open the doors
CareHQ is almost ready. The waitlist opens here shortly.
Opening soon
We are putting the finishing touches on CareHQ. The waitlist opens right here, so check back shortly.